The fine print, in plain words.

Gourdgeous Porches delivers curated seasonal fall materials to your home. Each package includes a styled selection of pumpkins and gourds, straw bales, and corn stalk bundles, in quantities that scale by package: The Welcome, The Classic, The Manor, and The Estate.

Our base service is delivery (drop-off) of materials only. Unless purchased as an add-on, packages do not include professional design layout, removal, or in-season product refreshes.

The Estate includes Professional Design and Weather Guard automatically. These inclusions cannot be removed or exchanged for a discount.

Commercial and community entities — including HOAs, property managers, and businesses — are served by custom quote. Contact us to discuss scope and pricing; these terms apply to commercial engagements except where a signed proposal states otherwise.

We currently serve select ZIP codes in the Denver / Front Range (CO), Phoenix / Desert Southwest (AZ), and Omaha–Lincoln (NE) metro areas. Eligibility is confirmed by ZIP code at checkout; we cannot accept orders outside our published service area.

Booking is open during a limited seasonal window (typically July–August), with deliveries from late September through October. Capacity is limited each season and per week; when capacity is reached, ordering closes and a waitlist opens. We reserve the right to close booking, adjust capacity, or decline orders at our discretion.

A 50% deposit is required to reserve your delivery and secure your seasonal materials. Your booking is not confirmed until the deposit is received. The remaining balance is due one week before your scheduled delivery; we will notify you by email when the balance is due. If the balance remains unpaid 3 days before your scheduled delivery despite notice, the order will be cancelled and amounts paid are non-refundable.

Because fall materials are seasonal, perishable, and ordered in advance based on confirmed bookings, deposits reserve inventory specifically for you.

We accept payment through our secure online checkout. Prices are per package; add-ons are priced and stated separately.

Applicable state and local sales tax is calculated at checkout based on your delivery address. Tax treatment varies by jurisdiction (Colorado, Arizona, and Nebraska each tax differently, including local rates); the rate shown at checkout controls.

• 14 or more days before your scheduled delivery: full refund of amounts paid, less a $50 administrative fee.
• 7–13 days before delivery: 50% of amounts paid will be refunded (materials have been sourced for your order).
• Fewer than 7 days before delivery, or after materials are delivered: non-refundable; the full package price is due.

Refunds are issued to the original payment method within 10 business days; amounts paid by gift card are refunded to the gift card. Because our products are perishable natural goods, all sales are final upon delivery. If we are unable to complete your delivery or a purchased add-on service for reasons within our control, you will receive a refund of amounts paid for the uncompleted portion — this is your exclusive remedy.

You may request a preferred delivery date or window at booking. Requested dates are not guaranteed and may shift due to routing, weather, and material availability. We will confirm your scheduled date in advance and notify you of any change.

You do not need to be home for delivery, provided we have safe, clear access to the porch or entry area. Materials are placed at the accessible entry area of the delivery address. Risk of loss, theft, damage, and deterioration transfers to you upon delivery.

Unless you purchase the Professional Design add-on (or have booked The Estate), arranging and styling the materials is your responsibility. Straw bales, large pumpkins, and corn stalk bundles are heavy and can shift; handle with care. You assume responsibility for how materials are positioned, stacked, or secured after drop-off.

You are responsible for ensuring safe, unobstructed access to the delivery area on your scheduled date, including gate codes or entry instructions. If we cannot access the property, we will attempt to contact you and schedule one re-delivery attempt at no charge. If the second attempt also fails, each additional attempt incurs a $50 re-delivery fee.

Where an HOA, building management, landlord, or municipality restricts exterior decor, it is your responsibility to confirm approval before booking. Gourdgeous Porches is not responsible for removal requirements, fines, or penalties resulting from rules we were not informed of.

Fall materials are natural, seasonal, and subject to availability. We reserve the right to substitute pumpkins, gourds, corn stalks, straw bales, or accent items of equal or greater value and comparable style when a specific item is unavailable. Exact sizes, shapes, colors, and counts of natural materials will vary. Photos on our website are representative, not exact, and are not a warranty of appearance.

Professional Design (included with The Estate): our stylists arrange your display to complement your entrance. Final design is at the stylist’s professional discretion. Minor adjustment requests are welcome within 3 days of the design visit; substantial redesigns may incur an additional fee.

Removal (add-on): we haul away materials we delivered, during our removal window — the week after Halloween through the week after Thanksgiving. We do not remove carved, rotting, pest-infested, or customer-provided materials, or materials that have been relocated from the delivery property.

Refresh (add-on): replacement of designated materials mid-season, subject to availability. Refresh does not guarantee any specific lifespan of original or replacement materials.

Weather Guard (add-on; included with The Estate): an optional frost-protection treatment. Weather Guard is designed for temporary protection during light frost or short cold snaps. It does not prevent natural aging, rot, pest damage, hard-freeze damage, snow damage, sun or heat damage, carved-pumpkin damage, or decay already in progress. It is a protective aid, not a freshness guarantee. (Phoenix customers: heat and sun exposure accelerate decay; Weather Guard does not protect against heat.)

Pumpkins, gourds, corn stalks, and straw bales are perishable natural products. Lifespan varies with weather, sun and heat exposure, moisture, pests, and wildlife, and we do not guarantee any specific lifespan or continued appearance after delivery. Normal seasonal changes — softening, color change, blemishing, settling, and eventual decay — are expected and are not defects. Wildlife activity (squirrels, birds, javelina, deer, and similar) is outside our control and is not covered.

If materials arrive damaged or materially non-conforming, notify us within 48 hours of delivery with photos and we will replace or credit the affected items at our option. This is your exclusive remedy for material defects.

Weather differs across our markets — snow and hard freezes in Colorado and Nebraska; extreme heat in Arizona. We may reschedule a delivery, design visit, refresh, or removal due to unsafe conditions. We will contact you to arrange the next available date; weather-related rescheduling does not entitle either party to a refund. Your materials remain reserved for you.

Natural materials can be heavy, may harbor insects or mold as they age, can stain surfaces, and can become slippery when wet or decayed. You assume all risk associated with the presence, handling, and deterioration of delivered materials on your property, including trip hazards and staining of porches, steps, or walkways.

To the fullest extent permitted by law: (a) our services and materials are provided “as is” and we disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose; (b) we are not liable for indirect, incidental, consequential, or punitive damages; and (c) our total liability for any claim is limited to the amount you paid for the affected order. Except where liability cannot be disclaimed under applicable law, we are not responsible for damage to property arising from deliveries or add-on services, including staining, scuffing, or damage from the weight or placement of materials. Nothing in these terms limits liability that cannot be limited under applicable law.

Gift cards are issued in flat dollar amounts and are redeemable toward any Gourdgeous Porches purchase. Gift cards: do not expire and carry no fees; are not redeemable for cash except where required by law; are not reloadable; and cannot be replaced if lost or stolen except as required by law. Gift card redemption does not guarantee seasonal availability — bookings remain subject to service-area, season, and capacity limits, and unused balances carry forward to future seasons.

We may photograph completed deliveries and displays for our portfolio and marketing. Photos are framed to feature the display, not identifying details of your home, and we do not publish addresses. Let us know at booking if you prefer we not photograph your display.

Governing law & venue: These terms are governed by the laws of the State of Colorado, without regard to conflict-of-law rules — provided that nothing in these terms deprives you of consumer protections you are entitled to under the laws of your state of residence.

Dispute resolution: Before filing any claim, the party asserting it must send written notice describing the dispute and allow 30 days for informal resolution — most issues can be resolved this way. Any claim not resolved informally shall be brought in the small claims court of the county where the service address is located, where the claim qualifies; claims exceeding small claims limits shall be brought in the state courts of the state where the service was provided. You and Gourdgeous Porches each waive the right to a jury trial to the extent permitted by law.

Force majeure: We are not liable for delays or failures caused by events beyond our reasonable control, including severe weather, crop failure or supplier shortage, labor disruption, or governmental action.

Severability: If any provision is found unenforceable, the remainder of these terms stays in effect.

Changes: We may update these terms between seasons; the version in effect at the time of your booking applies to your order.

Agreement: By placing an order, you confirm you have read and agree to these policies.

Questions? Contact us at hello@gourdgeousporches.com · (720) 772-9958.